Ask HN: PayPal dismissed my claim, saying I didn't provide evidence (yet I did) 62 by fer | 24 comments on Hacker News. Hi. I apologize in advance, but it looks like it's my turn for social media big tech support. I had a situation where OVH abused a PayPal authorization to charge me 1200€ for a "private cloud" credit I never asked. OVH refuses to refund me changing the reason for it every time, but well, that's another topic. I filed a PayPal dispute, I added exchanges with OVH as evidence, where they constantly insist on me having this "credit" still available for me to use, and my insisting on not wanting it for any purpose (the 12€ I added were enough for my test) and not having ordered it. Finally, PayPal ruled in favor of OVH claiming that I "never provided documentation to prove this credit". Not only I did (OVH messages), but nobody asked me for evidence at any point: I could have provided extra information/screenshots where it is sh...